-675x624.png "GOGOTO")
1. Introduction
GOTOSHOP LIMITED (hereinafter referred to as "we," "us," or "the Company") respects your privacy and is committed to protecting the personal data you provide to us through getoshop.top (hereinafter referred to as the "Website").
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Website, purchase our products (ties, bow ties, etc.), or interact with us, in accordance with the EU General Data Protection Regulation (GDPR) and other applicable data protection laws.
2. Data Controller
If you are located in the European Economic Area (EEA), the data controller responsible for processing your personal data is:
Company Name: GOTOSHOP LIMITED
Email: [email protected]
3. What Personal Information Do We Collect?
We may collect and process the following data about you:
Data You Provide:
Identification Information: For example, your name, billing address, delivery address.
Contact Information: For example, your email address, phone number.
Financial Information: Transaction data, payment information (please note that all payments are processed by third-party payment processors such as PayPal and Stripe; we do not store your credit card details).
Transaction Data: Details of your purchases of our products and services.
Communication Data: The content of your communications with us via email, contact forms, or other means.
Data We Collect Automatically:
Technical Data: Internet Protocol (IP) address, your login details, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.
Usage Data: Information about how you use our website, such as products you view, links you click, length of visits, and page response times.
Marketing and Communications Data: Your preferences for receiving marketing communications from us.
4. How We Use Your Personal Information (Legal Basis)
We process your data only for the lawful bases set out in the GDPR, primarily including:
Performance of Contract (providing you with goods): Processing your order, arranging delivery, managing payments, refunds, and exchanges.
Legitimate Interests (Optimizing and Improving Our Services): Administering our business, performing data analysis to improve our website, products, and customer service, conducting marketing research, and preventing fraud.
Legal Consent (with your explicit consent): With your explicit consent, we may send you emails about new products, promotions, and other marketing information. You have the right to withdraw your consent at any time.
Legal Obligations (Compliance with Laws): Record-keeping to comply with accounting, tax, or other legal obligations.
5. Data Sharing and International Transfers
Third-Party Service Providers: We may share your data with trusted third parties who provide services to us, such as:
Payment processors (e.g., PayPal, Stripe)
Shipping and logistics companies (e.g., DHL, FedEx, postal services)
Website hosting and data analytics providers (e.g., Google Analytics)
Marketing automation platforms (e.g., Mailchimp)
These third parties may only process data based on our instructions and are required to provide adequate security measures.
International Transfers: Your data may be transferred to countries outside the European Economic Area (EEA) for processing and storage. If this happens, we will ensure that safeguards, such as Standard Contractual Clauses (SCCs) approved by the European Commission, are used to ensure that your data receives the same level of protection as it would within the EEA.
6. Data Retention
We will only retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. For example, we may retain order records for seven years for tax purposes. After the retention period, your data will be securely deleted or anonymized.
7. Your Data Protection Rights
Under the GDPR, if you are located in the EEA, you have the following rights:
Right of Access: The right to obtain a copy of the personal data we hold about you.
Right of Correction: The right to request the rectification of inaccurate or incomplete personal information.
Right to Erasure (Right to Be Forgotten): The right to request the erasure of your personal data, under certain conditions.
Right to Restriction of Processing: The right to request the suspension of the processing of your personal data, under certain circumstances.
Right to Data Portability: The right to receive the data you have provided to us in a structured, commonly used, machine-readable format and to transmit it to another controller.
Right to object: The right to object to data processing based on legitimate interests or direct marketing.
Right to withdraw consent: The right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month of receiving it.
You also have the right to lodge a complaint with the data protection authority in your place of residence, place of work, or place of the alleged infringement.
8. Cookie Policy
Our website uses cookies to distinguish you from other users of our website. This helps us provide you with a good experience and allows us to improve our website.
Types of Cookies We Use:
Necessary Cookies: For basic website operation, such as shopping cart functionality.
Analytical/Performance Cookies: Help us recognize and count visitors and understand how they use the website.
Functionality Cookies: Used to recognize you when you return to our website so that we can provide you with enhanced features.
Targeting Cookies: Record your visit to our website, the pages you viewed, and the links you followed, so that we can display more relevant advertising.
Cookie Consent: We will ask for your consent to non-essential cookies via a banner on your first visit. You can change your cookie preferences or delete cookies at any time through your browser settings.
9. Data Security
We have implemented appropriate security measures to prevent your personal data from accidental loss, unauthorized use or access, alteration, or disclosure. We restrict access to your personal data to our employees and third-party service providers, who will only process it on a need-to-know basis and are subject to a duty of confidentiality.
10. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your rights, or make a complaint, please contact us at the following:
Company Name: GOTOSHOP LIMITED
Email: [email protected]