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Thank you for shopping at GOTOSHOP LIMITED (getoshop.top). We are committed to delivering your products (ties, bow ties) to you cost-effectively and efficiently. Please read this policy carefully before placing an order for important information regarding order processing, shipping times, and associated costs.
1. Order Processing (Shipping) Time
Once we receive your order and successfully verify your payment, our team will require 5 to 7 business days to process your order and prepare it for shipment.
This timeframe includes:
Order review and payment confirmation.
Products are picked from our warehouse.
Strict quality inspections are performed.
Careful packaging is performed to ensure the product is safe and intact during shipment.
The package is handed over to our logistics partner.
Please note: This processing time excludes Saturdays, Sundays, and public holidays. If you place an order on a weekend or holiday, processing will begin on the next business day.
2. Shipping and Delivery Time
We currently primarily offer economy standard shipping services to maintain competitive pricing for our products.
The estimated shipping and final delivery time is 20 to 40 business days after the package is dispatched from our warehouse.
Please note the following:
"Business days" generally refers to Monday through Friday, excluding public holidays.
This timeframe is an estimate and is calculated from the time the package leaves our warehouse.
Shipping time may be affected by the following factors beyond our control:
International customs clearance processes.
Public holidays (holidays in the destination or transit countries).
Seasonal peaks (such as Black Friday and Christmas).
Force majeure events (such as severe weather and natural disasters).
3. Shipping Costs
Shipping costs vary by destination country and will be automatically calculated and displayed during checkout. You can review the final total including shipping costs before payment.
4. Order Tracking
Once your order is shipped, we will email you a tracking number and a tracking link. You can use this number to monitor the status of your package on our partner logistics company's website.
5. Duties and Taxes
For orders within the European Union (EU): All product prices include applicable Value Added Tax (VAT). You are not required to pay any additional duties or taxes.
For orders shipped outside the EU (e.g., the UK, Switzerland, etc.): Please note that your package may incur import duties, taxes, and customs processing fees in the destination country. These charges are the responsibility of the recipient and must be paid to the carrier or tax authorities upon customs clearance. GOTOSHOP LIMITED has no control over or foreseeable impact on these charges.
6. Contact Us
If you have any questions about our shipping policies or the status of your order, please feel free to contact us:
Company Name: GOTOSHOP LIMITED
Email: [email protected]